1. Introduction

IT Tech Lux sàrl (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to our newsletter
• Create an account
• Purchase our services or products

This information may include:

• Name and contact information (email, phone number, address)
• Company name and business information
• Payment information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your transactions and manage your orders
• Send you updates about your services
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, such as:

• Payment processors
• Hosting providers
• Email service providers
• Analytics providers

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for more information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under GDPR and Luxembourg law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@ittechlux.com

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Luxembourg. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

IT Tech Lux sàrl
Email: privacy@ittechlux.com
Address: [Your Address], Luxembourg